10 February 2009

Guy Murphy on "What Planning should think about in a recessionary year"

First instincts for the things Planning should think about in this recessionary year ahead: Guy Murphy, in his blog to JWT Worldwide Planners
Friday, January 9th, 2009
1. Category, not brand.
Tighter finances will mean consumers will start to make decisions between categories, rather than just between brands within a category. Not Gap vs Uniqlo, but clothes vs CDs. Look closely again at the buying decision. How healthy is the category for your JWT brand? Do you need more category messages?
2. Brand’s value voice.
This year, more than ever, brands will have to talk more about their price in some way. How do you maintain a sense of brand in that conversation? How can each of JWT’s brands talk about price in a way that is still branded?
(Harrods do this well. www.youtube.com/watch?v=oYZXwt6t5Bw).
3. Effective versus efficient.
Always worth distinguishing between ‘doing things right’ (efficiency), and ‘doing the right things’ (effectiveness). The tendency in a recession is to not think hard enough about the latter of those two. What is the minimum number of the right things that a JWT brand should do this year?
4. Confidence.
Consumers can smell a brand’s confidence. Having a sense of success about a brand this year will be the kiss of life, and vice versa, e.g. money-back guarantee vs ‘2 for the price of 1′ (see Hyundai’s latest confident move www.youtube.com/watch?v=bVAWviuVmK4. How can we ensure JWT’s brands look in touch with difficult times but still appear sure of their own future?

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